Bunks, beds, and bookings without the chaos.
Orayo.ai handles guest messaging, service requests, billing, and the hundred questions a hostel gets every day. With Orayo.ai on the front desk, your team can actually be hosts.
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Built for hostel operators who balance volume and vibe.
Volume eats the team
Twenty check-ins a day. Guests messaging in seven languages. The events calendar on a Google Doc. The same six questions answered, every day, by whoever's at the desk. Requests raised at the front and forgotten on the floor. The hostel runs on willpower and caffeine.
The desk gets its time back
Orayo.ai handles directions, lockout policies, breakfast hours, and the rest of the FAQ in any language. Service requests are logged and routed automatically. The team focuses on the events, the recommendations, and the moments that make a hostel a hostel — not the admin.
Everything you need, nothing you don't
Orayo.ai front desk
Multilingual FAQs, voice in, voice out.
Service requests
Auto-routed, accepted in-app, status tracked.
Visitor & delivery access
Pre-approval, walk-in entry, full logs.
Billing & folios
Splits, deposits, ad-hoc charges, UPI links.
Guest notices
Floor-wide announcements or bed-level alerts.
Polls
Quick consensus on events, nights out, decisions.
Emergency alerts
One-tap SOS straight to staff.
Maintenance routing
Tickets to the right team, accepted in-app.
Guest feedback
Parameter-based, optionally public.
Rebooking promos
Bring past travellers back with targeted offers.
Reports & analytics
Request volumes, response times, channel mix.
Orayo.ai: the multilingual desk that doesn't get tired
A traveller from São Paulo asks about luggage storage in Portuguese. Another from Tokyo asks about laundry in Japanese. A third from Paris wants restaurant recommendations. Orayo.ai handles all three at once, with voice in and voice out for guests who prefer to talk. Your team handles the people in front of them.
See Orayo.ai in actionTrust at scale
Guest data stays encrypted. ID handling complies with local KYC requirements. Our handling aligns with India's DPDP Act and respects global privacy standards.
- Encryption in transit and at rest
- KYC-compliant ID capture
- DPDP-aligned data handling
- Never used to train models for other customers
Live in days
Stop running the desk on willpower
Book a 30-minute demo. We'll show you Orayo.ai configured for a hostel like yours.
Book a demo