One system for everything your hotel runs on.
Orayo.ai brings guest messaging, service requests, billing, and operations onto one platform — with Orayo.ai handling the queries, requests, and follow-ups that eat your team's day.
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Built with hotel operators across India. Onboarding launch partners now.
The work piles up before the guest is even in the room
Guest queries scatter across channels. Housekeeping moves on a printout. Engineering tickets sit in a logbook. Requests get raised at the desk and forgotten by the lift. The team is moving fast, but the gaps still show — slow responses, missed promises, the small frictions that decide a review.
The front desk stops being the bottleneck
Guest conversations, service requests, room operations, and billing run on one platform. Guests get answers in seconds — through your web interface or the in-app chat, in their language, from Orayo.ai — at any hour. Requests auto-allocate to the right team, with live status on both sides. Your team stops fielding the routine and gets to do what only humans can: make a stay memorable.
Everything you need, nothing you don't
Orayo.ai concierge
Multilingual answers via web and in-app chat. 24×7.
Service requests
Guest requests auto-routed; live status visible to all.
Visitor & delivery access
Pre-approved guests, delivery passes, walk-in entry.
Housekeeping
Auto-assign rooms, accept jobs in-app, live status.
Engineering
Maintenance tickets routed, accepted, and audited.
Billing & folios
Auto invoices, advance payments, immediate charges.
Guest notices
Property-wide alerts or room-specific notes.
Emergency alerts
One-tap SOS straight to security with room details.
Guest feedback
Detailed, parameter-based. Optionally public.
Rebooking promos
Bring past guests back with targeted offers.
Reports & analytics
Request volumes, resolution times, billing health.
Orayo.ai: a concierge that scales infinitely
A guest at 2 AM asks for a late checkout. Orayo.ai handles the conversation in their language, logs the request, and routes it to the duty manager. The same engine takes room service requests, answers policy questions, and replies with voice if the guest prefers — speech-to-text in, text-to-speech out.
See Orayo.ai in actionTrust at the property level
Guest data stays encrypted. Payment processing is PCI-aligned. Our handling complies with India's DPDP Act and respects global standards. Your data is yours.
- PCI-aligned payment processing
- Encryption in transit and at rest
- DPDP-aligned data handling
- Never used to train models for other customers
Operational in days
The front desk shouldn't be the slowest part of the stay
Book a 30-minute demo. We'll show you Orayo.ai configured for a hotel like yours.
Book a demo