Platform · Feedback
The honest signal. Right when it matters.
Detailed, parameter-based feedback after every stay or service. Optionally public. Always actionable.
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What guests would tell a friend — captured before they leave.
Parameter-based
Not one score. Many.
Rate cleanliness, staff, food, value — whatever matters to your property. Each parameter scored independently for a real picture.
- Configurable parameters per property
- Per-parameter scoring
- Free-text notes alongside
Parameter-based
Public or private
Your call. Their consent.
Hospitality verticals can opt to share feedback publicly. Societies keep it private to admin. Guests choose at submission.
- Property-level toggle
- Per-submission opt-in
- Societies: admin-only by default
Public or private
Property summary
Everyone sees the average.
Residents and guests see a rolling summary — overall score, parameter averages, recent trends. Trust, on a single screen.
- Rolling parameter averages
- Recent submission counts
- Trend over time
Property summary
Admin response
Address what's raised.
Admin can mark feedback as addressed, add remarks, close the loop. Public feedback shows the response.
- Open and addressed states
- Admin remarks per item
- Visible to the resident or guest
Admin response
What's supported
Submission
- Multi-parameter scoring
- Free-text notes
- Triggered post-service or post-stay
- Opt-in for public sharing
Visibility
- Public (hospitality, opt-in)
- Private to admin (societies, default)
- Property summary for all users
- Configurable per property
Response
- Admin remarks
- Open or addressed state
- Visible to submitter
- Public response on shared items
Reporting
- Per-parameter averages
- Trend over time
- Submission volume
- Open vs addressed counts
Hear what they'd tell a friend.
Book a 30-minute demo. We'll show you feedback configured for a property like yours.
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